Refund Policy

AQLEEM A SUKHAN is committed to providing high-quality products and services. However, we understand that there may be instances where a refund is necessary. Our refund policy is designed to be fair and transparent, ensuring that customers are treated equitably.

Refunds will be considered on a case-by-case basis, and are subject to the following conditions:

• Defective or Damaged Products: If a product is received defective or damaged, AQLEEM A SUKHAN will offer a full refund or replacement upon receipt of the item.
• Incorrect Orders: If an incorrect item is received due to our error, we will offer a full refund or replacement.
• Unsatisfactory Products: If a product does not meet the customer's expectations, a refund may be considered. However, the customer must provide reasonable evidence to support their claim.
• Custom Orders: Custom orders are generally non-refundable. However, exceptions may be made in certain circumstances, such as if the custom product is significantly different from the agreed-upon specifications.

To initiate a refund request, please contact our customer support team within [number] days of receiving the product. You will be provided with instructions on how to return the item and initiate the refund process. Refunds will be processed within [number] business days of receiving the returned item.

Please note that shipping costs for returned items are the responsibility of the customer, unless the return is due to our error.

AQLEEM A SUKHAN reserves the right to modify this refund policy at any time. Any changes will be posted on our website.